Fragmented Public Information
Government information and services are distributed across multiple departments, websites, notices, and channels.
Atlas AI Institute · Flagship Civic Technology Initiative
Building Digital Infrastructure for More Accessible, Accountable Governance
NagorikBD connects citizens with public services, local governance information, accountability mechanisms, emergency resources, and AI-powered assistance through one civic technology platform.
Current Network Coverage
3
Divisions
20
Districts
190
Upazilas
What Is NagorikBD?
An AI-enabled civic layer between citizens and public information.
NagorikBD is an AI-enabled civic technology and digital governance initiative of Atlas AI Institute. The platform is designed to reduce friction between citizens and public information or services by bringing fragmented civic resources into one unified digital environment — organized around a citizen-centred, evidence-driven approach to local governance access.
Citizen-Centred Design
Evidence-Driven Governance
Transparency & Accountability
AI for Public Good
NagorikBD is a civic technology initiative of Atlas AI Institute
and is not itself a government website. It does not claim
official government status, endorsement, or partnership unless
explicitly and separately verified and disclosed.
The Problem
The Civic Access Gap
Five recurring frictions citizens face when trying to reach public information and services.
Difficult Service Discovery
Citizens often do not know which service they need, which authority provides it, or where to begin.
Limited Complaint Visibility
Citizens may submit complaints but lack clear visibility into progress and resolution.
Emergency Information Friction
Emergency numbers, blood donor information, disaster alerts, and local assistance can be difficult to discover quickly.
Local Governance Data Gaps
District and upazila-level civic information is often difficult to access through a unified interface.
The Solution
One Civic Layer for Citizens
NagorikBD functions as a unified civic infrastructure layer across eight core capabilities.
Digital Public Services
Discover relevant public services through a structured service directory.
Complaint & Accountability
Submit, track, and monitor civic complaints through a transparent workflow.
Nagorik AI
Bangla-language AI assistance for navigating civic information and public-service discovery.
Government Notices
Centralised access to important local notices and public announcements.
Blood Bank Network
Access community blood donor information and emergency blood assistance.
Climate & Disaster Information
Climate, weather, disaster, warning, and emergency information.
Local Governance Intelligence
District and upazila-level governance information through structured digital interfaces.
Civic Participation
Pathways for citizens and volunteers to participate in community-oriented initiatives.
Platform Architecture
Feature architecture, organized by function.
Citizen Services
- Public service directory
- Service discovery
- Service information
- Local service access
- Emergency contacts
- Government notices
Accountability
- Complaint submission
- Complaint tracking
- Status monitoring
- Resolution information
- Accountability-oriented dashboards
AI & Intelligence
- Bangla AI citizen assistant
- Natural-language service discovery
- Civic information assistance
- AI-assisted navigation
- Future-ready governance intelligence layer
Community Services
- Blood donor network
- Volunteer network
- Community participation
- Emergency assistance information
Climate & Resilience
- Weather information
- Disaster information
- Alerts
- Climate-related public information
- Local emergency resources
Governance Data
- District-level information
- Upazila-level information
- Service coverage
- Civic statistics
- Governance dashboards
A Growing Civic Digital Network
National architecture, deployed locally.
NagorikBD's architecture enables localized civic digital portals while maintaining one unified national platform identity — structured from the national platform down to the individual citizen.
NagorikBD→
Division→
District→
Upazila→
Citizen
Division
Mymensingh Division
District and upazila network currently deployed within the division.
Division
Sylhet Division
District and upazila network currently deployed within the division.
Division
Chattogram Division
District and upazila network currently deployed within the division.
How is the network structured within each division?
Detailed district- and upazila-level breakdowns for Sylhet and Chattogram divisions are being finalized and will be published here once verified. The aggregate figures above — 3 divisions, 20 districts, and 190 upazilas — reflect the platform's current, verified network coverage.
Measuring Civic Impact
An evidence framework, not a highlight reel.
Six dimensions NagorikBD uses to evaluate its own effectiveness, independent of any single number.
Access
How many geographic areas and citizens can access the platform?
Service Discovery
How effectively can citizens find relevant public services?
Accountability
How many complaints enter, progress through, and complete the accountability workflow?
Responsiveness
How quickly can citizens access important information and assistance?
Inclusion
How effectively does the platform serve citizens through Bangla-first interfaces?
Local Governance
How much district- and upazila-level information is digitally structured?
Verified metrics against this framework are published in the Project Metrics section below. Where a metric is not yet independently verified, this page shows "Data currently being updated" rather than an estimate.
Technology
Technology for Public Good
NagorikBD is organized around six functional technology layers.
Civic Data Layer
Structured local governance and service information.
Digital Service Layer
Citizen-facing public-service discovery and access.
Accountability Layer
Complaint workflows and status tracking.
AI Layer
Bangla-language AI assistance and intelligent civic navigation.
Geographic Layer
Division → District → Upazila architecture.
Analytics Layer
Governance statistics and operational dashboards.
AI For Public Good
AI That Helps Citizens Navigate Governance
AI is not positioned as a replacement for public institutions. Instead, AI assists citizens in understanding and navigating complex civic information.
Bangla-First Interaction
Natural-language questions in Bangla, matched to relevant civic information.
Service Discovery
AI-assisted navigation toward the right public service and authority.
Human & Institutional Escalation
Guidance toward the appropriate human or institutional channel where AI assistance reaches its limits.
AI-generated guidance is clearly distinguished from authoritative
government information, with source attribution wherever applicable.
Why Local Digital Governance Matters
Bangladesh's digital governance transformation needs more than digitised services.
It requires interoperable civic information, localized access, accountability mechanisms, inclusive interfaces, and trustworthy digital infrastructure that reaches citizens beyond major urban centres. NagorikBD is positioned as an applied civic technology experiment and infrastructure-building initiative within that broader transformation.
Built For Public Trust
Trust, Data & Transparency
Source Attribution
Official information is identified by source wherever possible.
Data Transparency
How platform statistics are calculated is documented openly.
Privacy
Citizen information is handled responsibly and with data minimisation in mind.
AI Transparency
AI-generated responses are clearly identified as such.
Accountability
Complaint and workflow principles remain transparent end to end.
Governance
Platform ownership, responsibilities, and operational standards are documented.
Read Data & Methodology
Platform statistics shown on this page (divisions, districts, upazilas) reflect verified, currently deployed network coverage. Where a metric cannot yet be independently verified, this page marks it "Data currently being updated" rather than estimating it. A full published methodology page is planned.
Read Privacy & Governance
NagorikBD applies data-minimisation principles to citizen information collected through service discovery, complaint submission, and AI assistance features, and does not claim official government status or endorsement. A full published privacy and governance policy page is planned.
Who It Serves
Built for citizens, communities, and institutions.
Citizens
Find services, information, assistance, and accountability channels.
Local Communities
Access localized civic information.
Civil Society
Use structured civic information and participation channels.
Researchers
Explore local governance and civic technology evidence.
Public Institutions
Potentially use structured digital interfaces and governance intelligence where appropriate.
Volunteers
Participate in community-focused digital initiatives.
From Digital Access To Civic Participation
Citizens, students, and communities can participate directly.
Digital literacy
Community awareness
Civic campaigns
Emergency response support
Data collection
Community engagement
Project Timeline
From concept to current network.
Concept
Defining the civic access gap and platform vision.
Platform Development
Building the core civic, accountability, and AI layers.
Initial Local Deployment
First district-level rollout.
Expansion Across Districts
Scaling to additional districts within a division.
Expansion Across Upazilas
Deepening coverage to the upazila level.
Current Network
3 Divisions · 20 Districts · 190 Upazilas.
Project Metrics
Verified numbers only.
3
Divisions
How is this measured?
Count of administrative divisions with at least one active NagorikBD district or upazila portal.
20
Districts
How is this measured?
Count of districts within the 3 active divisions with a deployed NagorikBD presence.
190
Upazilas
How is this measured?
Count of upazilas within the 20 active districts with a deployed NagorikBD presence.
Citizens Covered
Data currently being updated.
Services Digitised
Data currently being updated.
Complaints Processed
Data currently being updated.
Blood Matches
Data currently being updated.
Volunteers
Data currently being updated.
Notices Published
Data currently being updated.
Explore Bangladesh's Civic Digital Future
NagorikBD is building a more accessible, transparent, and citizen-centred digital layer for local governance.